Master of Health Administration (MHA)


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    Gain the leadership skills for a successful health administration career

    Pfeiffer University’s Master of Health Administration (MHA) program offers entry and mid-level health service managers a comprehensive experience that puts them in the forefront of the healthcare services industry.

    The curriculum combines rigorous business and healthcare administration academics with practical experience for mastering the managerial, financial, legal and ethical considerations of today's competitive health services environment—while focusing on responsibility and ethical decision making.

    The program encompasses all areas of healthcare: hospitals, ambulatory care, mental health, public health, practice management, government policy, long term care, managed care and insurance.

    ·         Ideal for working adults: set your own pace with flexible classroom scheduling in Charlotte, Raleigh and online

    ·         Small classes with students from diverse backgrounds

    ·         Affordable tuition; financial aid available for those who qualify

    ·         International opportunities in Europe, United Kingdom, Liberia and/or Canada

    ·         Health Services Administration certificate available for post-graduate continuing education

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  • Health Administration - Curriculum

    • MBA 701 Organizational Communications
    • MHA 710 Contemporary Health Administration
    • MHA 712 Population Health
    • MHA 715 Legal and Ethical Perspectives in Healthcare Administration
    • MHA 720 Health Services Marketing
    • MHA 725 Health Services Policy
    • MHA 730 Health Economics
    • MHA 735 Health Services Information Management
    • MHA 738 Healthcare Human Resources Management
    • MHA 740 Health Services Financial Management
    • MHA 776 Comparative International Health
    • -OR-
    • MHA 777 Comparative International Health Study
    • MHA 790 Practicum in Health Administration
    • -OR-
    • MHA 795 Applied Research in Health Administration
    • MHA 799 Strategic Health Services Management
    • Elective: One 3 semester hour course from the MSL curriculum

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  • Admission to Pfeiffer University's School of Graduate Studies is streamlined. We base admissions decisions on completion of the applicant's file including:

    • Completed application for admissions
    • Official undergraduate transcripts from all undergraduate schools attended
    • Letters of recommendation
    Additionally, each degree program has specific requirements which may include a graduate admissions test, completion of undergraduate prerequisites, and interview.

    We process all submitted applications but consider those received after the published priority deadline on a space available or special exception basis. We evaluate each application on an individual basis. The Admissions Committee looks for evidence of the applicant's ability to do well in graduate study.

    Priority Graduate Deadlines

      Fall Spring Summer
    All majors except MFT* July 1 November 15 April 1

    *MFT majors should consult the MFT section of the website for more details.

    If you have specific questions concerning admissions at the Charlotte Campus, please contact Jonathan Beam, Director of Graduate Admissions, at (704) 945-7357 or jonathan.beam@pfeiffer.edu or Michelle Inman, marketing and outreach specialist, michelle.inman@pfeiffer.edu 

    For inquiries about admissions at the Morrisville Campus, contact Bennie Felts, Director of RTP, at (704) 941-2920 ext. 2927 or bennie.felts@pfeiffer.edu.

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  • Admission Requirements:

    • A completed Pfeiffer University graduate application for admission with application fee.  You can also complete it online.
    • A baccalaureate degree from an accredited college or university with a satisfactory grade point average
    • Official transcripts from all colleges or universities previously attended.  (Transcript Request Form)
    • Three letters of recommendation
    • Satisfactory completion of one of the following:(1) Miller Analogies Test (MAT), (2) Graduate Management Admissions Test (GMAT), (3) Graduate Record Examination (GRE) or other standardized graduate admissions test. This requirement is waived for applicants with a graduate degree from an accredited institution.

    Program Requirements:

    The MHA program is a 45-semester hour course of study that can be completed in seven semesters (approximately 2-2 ½ years). Each student must have an individual email address and access to the Internet as well working knowledge of word processing, database and spreadsheet software.

    MHA 790 is an applied field experience, typically conducted under the direction of a senior manager at the student's workplace. MHA 776 takes place between semesters and consists of a 7-10 day foreign study experience in Canada, England, Austria, Germany or another destination.


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  •     Health Administration - Course Descriptions

    MHA 710 - Contemporary Health Administration   (3 SH)
    Major issues associated with the current and future organization and delivery of health services in the United States. Concepts and applications of organization and management in the health sector are explored.

    MHA 712 - Population Health   (3 SH)
    An overview of population health concepts that illustrates the intersection between the priniples of epidemiology and models of population health management with emphasis on improving the health of communities and populations. The leading health indicators as identified in Healthy People 2020 serve as a focal point for the course.

    MHA 715 - Legal and Ethical Perspectives in Healthcare Administration   (3 SH)
    exploration on the ethical and legal implications of various situations found in healthcare settings. Legal foundations, principles and processes, including the origins of health .

    MHA  720 - Health Services Marketing (3 SH)
    Survey of marketing concepts as applied to service based organizations; emphasis on market analysis, consumer behavior, market segmentation, target marketing, relationship marketing and managing the market mix of services and communications.

    MHA 725 -  Health Services Policy   (3 SH)
    Policy making and strategy making in the public and private health sectors. Governmental and corporate management of issues associated with access, cost and quality; influences of biomedical and corporate ethics; processes of innovation. Particular emphasis is placed on the processes of policy formulation, implementation, assessment and modification.

    MHA 730 - Health Economics   (3 SH)
    Economic and statistical analysis applied to health sector; concepts of efficiency and effectiveness applied to the production and distribution of health services; institutional description of health insurance, government programs, and health organizations; analysis of policy issues from economics point of view. 

    MHA 735 -  Health Services Information Management   (3 SH)
    Exploration of concepts and applications of information technology in the contemporary healthcare marketplace. Focus on design, development and operations of integrated administrative and clinical management information systems.

    MHA 738 - Heathcare Human Resources Management   (3 SH)
    An examination of the theories, requirements and practices associated with managing human resources in healthcare organization. Focuses upon strategic and operational aspects of human resources planning and management in a changing healthcare environment. Implications for strategic human resource management to gain a competitive edge.

    MHA 740  - Health Services Financial Management   (3 SH)
    Application of accounting and finance to decision making for health care and managed care professionals; emphasis on financial statement analysis, working capital management, capital, cash and accrual budgets and capital budgeting techniques; and cost benefit analysis of projects.

    MHA 742 - Operations Management and Quality in Healthcare   (3 SH)
    This course focuses on contemporary practices in the management of operations and quality. Students learn the various methodologies and tools for measuring quality performance in process and outcomes management. Emphasis upon the unique issues of leadership in operations management and continuous quality improvement with recognition of global competition.

    MHA  776 - Comparative International Health   (3 SH)
    A practical focus on the interrelationships between business and health in an international setting. The course includes didactic learning and a trip to an international country in between semesters where students will experience on-site lectures and discussions with foreign health, government, and business leaders. Students have up to two semesters to complete the course. Students may elect to take this course or MHA 777 Comparative
    International Health Sutdy in fulfillment of the MHA degree curriculum. Special Note: Students must register for this course one semester prior to the scheduled trip.

    MHA 777 - Comparative International Health Study   (3 SH)
    A focus on the interrelationships between business and health through a comparison of the US healthcare system and an international healthcare system. This course includes didactic learning and a faculty-guided comparative research paper on an applied international health policy or management topic of a country of choice. Students may elect to take this course or MHA 776 Comparative International Health in fulfillment of the MHA degree curriculum.

    MHA 790 -  Practicum in Health Administration   (3 SH)
    Faculty-guided independent study offered in cooperation with the student's employer or an organization of choice. The student is required to demonstrate the application of knowledge and skills from the curriculum to practical management situations. Student may elect to take this course or MHA 795 Applied Research in Health Administration in fulfillment of the MHA degree curriculum. Students have up to two semesters to complete the practicum.

    MHA 795 -  Applied Research in Health Administration   (3 SH)
    Faculty-supervised independent study course to introduce the student to research techniques in health administration. Emphasis will be placed on research methods as well as the research of others from professional publications. A major research paper will be prepared and submitted for evaluation. Students may elect to take this course or MHA 790 Practicum in Health Administration in fulfillment of the MHA degree curriculum. Students have up to two semesters to complete the course.

    MHA 798 - Special Topics   (3 SH)
    Addresses the development and analysis of community-based and regional health-related information regarding population status, organizational structure, control regulation and resource requirements to ensure successful program design, implementation and management. Prerequisite: BMAL 311


    MHA 799 -  Strategic Health Services Management   (3 SH)
    An overview of health planning in the U.S. and its relationship to contemporary health services marketing. Emphasis will be placed on strategic marketing models for health organizations and methods for implementing these models within the total health care environment. Topics include the strategic management process, the marketing concept, organizational culture, ethics and marketing research.
  •     Health Administration - Concentrations

    Leadership Concentration:

    The Leadership concentration is designed to provide practical applications from both the health service and business leadership fields of knowledge. The four MSL courses provided in the concentration will provide the student with the essential specialized competencies necessary for successful leadership in the rapidly changing and extraordinarily complex health service enterprise of the 21st Century. NOTE: This concentration is available only on the Charlotte Campus, the Triangle Campus, online or with special permission of the Department Chairperson.

    Concentration Curriculum Requirements - 45 Semester Hours

    MHA Curriculum Requirements - 30 Semester Hours

    All MHA-Leadership and Change Concentration students must successfully complete a thirty (30) semester hours, ten (10) course core health service curriculum which includes:

    • MBA 701 Organizational Communications
    • MHA 710 Contemporary Health Administration
    • MHA 712 Population Health
    • MHA 715 Legal and Ethical Perspectives in Healthcare Administration
    • MHA 725 Health Services Policy
    • MHA 730 Health Economics
    • MHA 738 Healthcare Human Resource Management
    • MHA 740 Health Services Financial Management
    • MHA 742 Operations Management and Quality in Healthcare
    • MHA 799 Strategic Health Services Management
    MHA Elective Requirement- 3 Semester Hours

    All MHA-Leadership and Change Concentration students must successfully complete one of the following three (3) semester hour MHA elective courses:

    • MHA 735 Health Services Information Management
    • MHA 776 Comparative International Health
    • MHA 777 Comparative International Health Study
    MSL Curriculum Requirements - 12 Semester Hours

    All MHA-Leadership and Change Concentration students must successfully complete a twelve (12) semester hour, four (4) course leadership and change curriculum which includes:

    • MSL 702 Organizational Behavior
    • MSL 710 Effective Leadership
    • MSL 740 Negotiations and Conflict
    • MSL 750 Organizational Change

     

  •     2014-2015 Graduate Tuition and Fees

    2014-2015

    Tuition Charges and Fees Per Semester Hour
    Programs with Traditional Classroom Delivery $575
    Regional/Satellite Campus - Classroom $640
    Online Courses $640
    Prerequisite Courses $540
    Audit Fee $575
    Technology Fee Per Semester
    Fall & Spring Semesters $207.50
    Summer Semester $125
    Other Graduation Fees & Charges Fee Amount
    Application Fee $75
    Readmission Fee $75
    Late Payment Fee $100
    Late Registration Fee $75
    Entrance Assessment $120
    Graduation Fee $95
    Prerequisite Waiver Fee Per Course $25
    MMFT 690 Lab Fee Per Semester $125
    Returned Check Fee Per Check $25
    Transcripts $8
    Transcripts - Faxed $15
    Writing Workshop Fee $165
    *Fees are non refundable  
    *Full time status is define as carrying a course load  of 6 semester hours during the Fall or Spring Semester.


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  • Master of Health Administration

    MHA 776 Comparative International Health

    The Master of Health Administration program at Pfeiffer University offers an optional travel experience that exposes students to international health systems:

    MHA 776 explores global interrelationships between business and healthcare through one semester of online study followed by an international experience to one of several countries: Austria, Canada, England, Germany, Austria or others. While abroad, students attend lectures and presentations by local healthcare experts and participate in discussions with medical, government and business leaders. Throughout the semester, professors assign readings; students conduct independent research about the national health platform for the country they will visit. After the trip, each student prepares a paper that reflects the travel experience.

    Students who choose this option pay tuition for the semester at the established rate for Pfeiffer’s graduate programs. An additional surcharge for the cost of the trip must be paid by the time of orientation session for the trip (approximately three months before the travel date).

    Students may bring one adult guest, subject to availability of space and payment of an established guest fee. Guests may be able to participate in some academic activities. All traveling students and guests must attend the orientation session, typically held on a Saturday at Pfeiffer’s Charlotte campus; students will be notified by email of its date and time.

    Note: Registration for each trip is limited to 30-35 students and five guests. Students fulfilling core requirements are given priority. Early registration and payment of surcharge fees are encouraged. An orientation will be held on Saturday, October 4 at the Charlotte campus from 10 a.m. to noon. The orientation will also be available at the Raleigh-Durham campus via videoconferencing.


     

    LONDON/PARIS

    Exploration of the national healthcare systems of England and France, which provide healthcare to all permanent residents.

    Dates: December 30, 2014 – January 10, 2015

    Registration deadline: Fall 2014 (passed)

    Approximate student cost: $2,500.00

    Contact: Dr. Gwyndolan Swain, gwyndolan.swain@pfeiffer.edu

    ·         Attend lectures by healthcare industry leaders, recognized in the fields of research, mental and public health, academia and NHS hospital systems

    ·         In England, visit London’s Nightingale Museum, historic St. Thomas’ Hospital/Old Operating Theater, which dates to the 13th century; travel to Witney, Oxforshire, to tour an Orders of St. John Care Trust home for the elderly

    ·         Experience Paris during a day-long sight-seeing bus trip

     

     

    CANADA

    The longest of the MHA program’s international trips, but also the best buy

     
    Dates: May 7-16

    Registration deadline: Drop/add date, spring 2015

    Approximate student cost: $2,500

    Contact: Dr. Jon Martin, jon.martin@pfeiffer.edu

    ·         Arrive in Ottawa, Ontario, for presentations from faculty from universities in Ottawa and Toronto and healthcare leaders from several health organizations

    ·         Enjoy proximity to Parliament Hill and Byward Market for sight-seeing, museums, restaurants

    ·         Travel to Montreal, Quebec, to tour a long-term care facility situated on the St. Lawrence River

    ·         Visit McGill University, “Harvard of the North,” for lectures by internationally recognized faculty members

    ·         Frequent world-class museums, restaurants and shops

     

     
    GERMANY

    A longstanding (17 years) annual Pfeiffer MHA opportunity

     
    Dates: May 9-16

    Registration deadline: Drop/add date, spring 2015

    Approximate student cost: $2,500

    Contact: Dr. Uli Froehlich, uli.froehlich@pfeiffer.edu

    ·         Fly from Raleigh to Frankfurt; travel by modern coach for the length of the trip, includes time for site-seeing and guided tours

    ·         Experience historic Wuerzburg for dinner at a 1,000-year-old fortress

    ·         Tour a state-of-the-art “spital” (hospital) built in 1587;  learn about Germany’s current health system from physicians and radiologists and hear presentations by local university students on health care management principles

    ·         Travel to a Bamberg geriatric clinic for the lecture, “Economics of Health Prevention: Should Risky Health Behavior be Regulated? Theories and Empirical Insights”

    ·         Spend two days in Garmisch-Partenkirchen in the German Alps, site of the 1936 Winter Olympics, to hear a presentation from a leading local pediatrician titled, “Medical Controlling, Strategy and Medical Planning”

     

     
    CHINA/SOUTH KOREA

    Made possible through Pfeiffer’s department of health administration and Confucius Institute-Pfeiffer

    Inaugural trip: May 12-17 (China/9 days; S. Korea/4 days)

    Important deadlines: Drop/add date, spring 2015

    Approximate student cost: $4,000-$4,500

    Contact: Dr. David Hollar, david.hollar@pfeiffer.edu; Dr. Sanggon Nam, sanggon.nam@pfeiffer.edu

    ·         Observe modern and traditional medicine at China’s major university health centers in and around Beijing (Shanxi University/host) and South Korea’s Center for Disease Control.

    ·         Participate in on-site lectures and discussions with health, government and business leaders

    ·         Learn the historical and cultural influences for both countries’ health systems—and how they compare to U.S. and European health systems

    ·         Visit historical sites; sight-seeing included

     

    AUSTRIA

    Offered annually by Pfeiffer since 2001; chosen for its historical prominence and cultural significance

     
    Dates: June 20-27

    Registration deadline: Drop/add date, spring 2015

    Approximate student cost: TBA

    Contact: Dr. Uli Froehlich, uli.froehlich@pfeiffer.edu

    ·         Arrive in Salzburg for the annual Mozart festival, shopping and a guided city tour

    ·         Visit a church-sponsored hospital set in a Franciscan monastery; hear a presentation by hospital administrators about the facility’s administrative principles

    ·         Participate in a lecture series facilitated by Austria’s chief healthcare administrator outlining that country’s health care system and approach to clinical psychology

    ·         Spend a half-day in Innsbruck, home of the 1976 Winter Olympics, to learn from physicians and administrators about this city’s hospital system, the second-largest in Austria.

      

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